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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Apolinar Estrada

Apolinar Estrada

October 30, 2026

5  out of  5
rating by Apolinar Estrada
"Michelle was very helpful and kind. Was able to get me the best rates possible."
We responded:
"Thanks so much for the amazing review, Apolinar! We really appreciate your support here in Downey. Just reach out anytime if you need us - we’re here for you. "
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Otto Herrera

October 29, 2026

5  out of  5
rating by Otto Herrera
"Michelle is very helpful and accommodating to your time."
We responded:
"Hi Otto, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Lucy Rodas’s team.  Please reach out to us if any questions come up!  - Lucy Rodas’s Insurance Team "
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Rosalia Luna-Toledó

October 22, 2026

5  out of  5
rating by Rosalia Luna-Toledó
"Araceli is awesome,Great customer support very helpful step by step very Reliable"
We responded:
"Thank you so much for your wonderful feedback of us here at Lucy Rodas’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Lucy Rodas’s Insurance Team "
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Jesus barriga

October 22, 2026

5  out of  5
rating by Jesus barriga
"Best team out there! I can not recommend them enough. All my calls and interactions with them have been super pleasant and have made each and every process a great experience. 100% something you would want to with any car insurance. I always feel at peace to know I have such a great team covering me!"
We responded:
"Jesus, thank you for the amazing review! Our Downey insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Lucy Rodas, your State Farm Agent "
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Elizabeth Romero

October 21, 2026

5  out of  5
rating by Elizabeth Romero
"I’ve been with StateFarm since Lucy Rodas began her business. It was the best decision we have made. We are bundling our Homes and cars insurance and saving a lot of money. The service is amazing! When I call, Erick Rodas and Sylvia Valles are very courteous and helpful! I highly recommend switching your insurance with StateFarm with Lucy Rodas!!"
We responded:
"Thank you Elizabeth for your loyalty! It’s our pleasure to be there for you!"
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MARINA 2 PIMPIN

October 20, 2026

5  out of  5
rating by MARINA 2 PIMPIN
"Amazing customer service ! Aracely was a great help !"
We responded:
"Thank you, Marina, for your review!"
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WizarDLy

October 16, 2026

5  out of  5
rating by WizarDLy
"service exelent"
We responded:
"Thanks so much for the fantastic rating, WizarDLy! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Kylie Guzman

September 29, 2026

5  out of  5
rating by Kylie Guzman
"So helpful and knowledgeable. I always go to them whenever I have questions about anything and everything."
We responded:
"Kylie, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Lucy Rodas and Team "
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Jason Perez

September 28, 2026

5  out of  5
rating by Jason Perez
"Always fast friendly service."
We responded:
"Thank you for the 5-star review of Lucy Rodas’s team - we really appreciate your kind words! "
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Claudia Bravo

September 17, 2026

5  out of  5
rating by Claudia Bravo
"Outstanding Customer Service always addressing my issues in a timely manner. Staff is always friendly and professional"
We responded:
"Claudia, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Norma Carpintero

September 11, 2026

5  out of  5
rating by Norma Carpintero
"Michelle is always very helpful, and everyone at this location is always so kind & willing to help. 10/10"
We responded:
"Norma, thank you for the fantastic review! We’re always here to support you with your insurance needs in Downey. "
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Marshon Hall

September 4, 2026

5  out of  5
rating by Marshon Hall
"Hi! I’ve been with State Farm for many years, and I truly appreciate the consistent support, reliability, and customer service I’ve received throughout that time. From assisting me with adding additional vehicles to my policy to answering questions and helping me navigate changes along the way, the service has always been helpful and reassuring.

A special thank you to my agent, Michelle, and the team for their continued assistance, patience, and professionalism.

It means a lot to have an insurance team I can rely on when I need them.

I appreciate the many years of great service! 🙏🏾😊🚗"
We responded:
"Thank you so much for the 5 stars, Marshon! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Juan

Juan

August 21, 2026

5  out of  5
rating by Juan
"Great customer service!"
We responded:
"Juan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Downey insurance team is always here and happy to help. "
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Arturo Adame

August 13, 2026

5  out of  5
rating by Arturo Adame
"Michelle consistently provides friendly, professional, and efficient service. She is attentive to my needs and makes every effort to ensure that I am completely satisfied. Thank you Lucy Rodas and the rest of the team for always providing excellent customer service."
We responded:
" Thank you for your wonderful review! We’re so glad to hear that Michelle consistently provided friendly, professional, and efficient service. It means a lot that she was attentive to your needs and made sure you were completely satisfied.
Thanks again for choosing us!"
Profile photo of Gigi Cuevas

Gigi Cuevas

August 6, 2026

5  out of  5
rating by Gigi Cuevas
"Muy atentos todos, especialmente Araceli que siempre trata lo mejor por tener al cliente contento😊"
We responded:
"Thanks so much for the amazing review, Gigi! We really appreciate your support here in Downey. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Efrain Salas

Efrain Salas

August 6, 2026

5  out of  5
rating by Efrain Salas
"Professional and kind 😇 😊"
We responded:
"Thank you so much for your wonderful feedback of us here at Lucy Rodas’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Lucy Rodas’s Insurance Team "
Profile photo of issa nesheiwat

issa nesheiwat

July 31, 2026

5  out of  5
rating by issa nesheiwat
"Lucy and her workers are amazing and very professional. They help me and my family with all our insurance needs."
We responded:
"Thank you for the 5-star review of Lucy Rodas’s team - we really appreciate your kind words! "
Profile photo of Yury Lazo

Yury Lazo

July 29, 2026

5  out of  5
rating by Yury Lazo
"I have been with State Farm for over 10 years, and Michelle has always been there for me every step of the way. She consistently goes above and beyond to help with anything I need, always taking the time to answer my questions and make the process easy and stress-free.
The peace of mind she gives me is truly priceless. I highly recommend Michelle to anyone looking for a knowledgeable, trustworthy, and caring insurance agent. Thank you for your outstanding service over the years!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lucy Rodas’s team. "
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Ahinoam Magallanes

July 24, 2026

5  out of  5
rating by Ahinoam Magallanes
"Sonia goes Above and beyond, truly helpful."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Brian Castro

Brian Castro

July 18, 2026

5  out of  5
rating by Brian Castro
"Araceli is the most helpful person I have ever met when it comes to my car insurance. Was also able to start thinking about life insurance thanks to her and her great recommendations. She’s always able to assist me and answer all of my questions without me having to doubt any of her answers. Great work, much appreciated."
We responded:
"Brian, thank you so much for taking the time to share your positive experience with Araceli and our car insurance services. We greatly appreciate your kind words and are thrilled to hear that Araceli has been able to assist you effectively."
Profile photo of Aura Hernandez

Aura Hernandez

July 16, 2026

5  out of  5
rating by Aura Hernandez
"Great service"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Downey. "
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M Fernandez

July 16, 2026

5  out of  5
rating by M Fernandez
"Been a happy customer since joining!"
We responded:
"M, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Downey insurance team is always here and happy to help. "
Profile photo of Fabian Rojas

Fabian Rojas

July 15, 2026

5  out of  5
rating by Fabian Rojas
"This office has always been great in costumer service, Araceli who is my designated agent has always been on top of my questions and concerns. Lucy has the best crew.
Also they always take the time to wish us a Happy birthday! 👏"
Profile photo of Melanie

Melanie

July 14, 2026

5  out of  5
rating by Melanie
"Very helpful and explained everything I needed to know. They gave me a great price on insurance as a first time insurance owner. I would reccomend this insurance company. As well as Araceli she was attentive and stayed on top of what I needed to have and complete. Thankyou!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Cheryl Wynn

July 8, 2026

5  out of  5
rating by Cheryl Wynn
"Thank you for following up and providing the information."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Downey to know that you had such a wonderful experience with us here on State Farm Agent Lucy Rodas’s Team."