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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gigi Cuevas

August 6, 2026

5  out of  5
rating by Gigi Cuevas
"Muy atentos todos, especialmente Araceli que siempre trata lo mejor por tener al cliente contento😊"
We responded:
"Thanks so much for the amazing review, Gigi! We really appreciate your support here in Downey. Just reach out anytime if you need us - we’re here for you. "
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Efrain Salas

August 6, 2026

5  out of  5
rating by Efrain Salas
"Professional and kind 😇 😊"
We responded:
"Thank you so much for your wonderful feedback of us here at Lucy Rodas’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Lucy Rodas’s Insurance Team "
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issa nesheiwat

July 31, 2026

5  out of  5
rating by issa nesheiwat
"Lucy and her workers are amazing and very professional. They help me and my family with all our insurance needs."
We responded:
"Thank you for the 5-star review of Lucy Rodas’s team - we really appreciate your kind words! "
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Yury Lazo

July 29, 2026

5  out of  5
rating by Yury Lazo
"I have been with State Farm for over 10 years, and Michelle has always been there for me every step of the way. She consistently goes above and beyond to help with anything I need, always taking the time to answer my questions and make the process easy and stress-free.
The peace of mind she gives me is truly priceless. I highly recommend Michelle to anyone looking for a knowledgeable, trustworthy, and caring insurance agent. Thank you for your outstanding service over the years!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lucy Rodas’s team. "
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Ahinoam Magallanes

July 24, 2026

5  out of  5
rating by Ahinoam Magallanes
"Sonia goes Above and beyond, truly helpful."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Brian Castro

July 18, 2026

5  out of  5
rating by Brian Castro
"Araceli is the most helpful person I have ever met when it comes to my car insurance. Was also able to start thinking about life insurance thanks to her and her great recommendations. She’s always able to assist me and answer all of my questions without me having to doubt any of her answers. Great work, much appreciated."
We responded:
"Brian, thank you so much for taking the time to share your positive experience with Araceli and our car insurance services. We greatly appreciate your kind words and are thrilled to hear that Araceli has been able to assist you effectively."
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Aura Hernandez

July 16, 2026

5  out of  5
rating by Aura Hernandez
"Great service"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Downey. "
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M Fernandez

July 16, 2026

5  out of  5
rating by M Fernandez
"Been a happy customer since joining!"
We responded:
"M, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Downey insurance team is always here and happy to help. "
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Fabian Rojas

July 15, 2026

5  out of  5
rating by Fabian Rojas
"This office has always been great in costumer service, Araceli who is my designated agent has always been on top of my questions and concerns. Lucy has the best crew.
Also they always take the time to wish us a Happy birthday! 👏"
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Melanie

July 14, 2026

5  out of  5
rating by Melanie
"Very helpful and explained everything I needed to know. They gave me a great price on insurance as a first time insurance owner. I would reccomend this insurance company. As well as Araceli she was attentive and stayed on top of what I needed to have and complete. Thankyou!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Cheryl Wynn

July 8, 2026

5  out of  5
rating by Cheryl Wynn
"Thank you for following up and providing the information."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Downey to know that you had such a wonderful experience with us here on State Farm Agent Lucy Rodas’s Team."
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Jean Salyer

July 8, 2026

5  out of  5
rating by Jean Salyer
"My apologies to Ms. Rodas for my previous negative post about her. A letter was sent to my home, addressed to my beloved deceased sister, and I over reacted with an angry post directed to Ms. Rodas. She contacted me, and was very gracious and kind. Very few people would have gone to the trouble to reach out, and I have no doubt that Ms. Rodas deserves the praise she receives on Google."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Meme Dealer

June 30, 2026

5  out of  5
rating by Meme Dealer
"Nathalie has been very helpful"
We responded:
"Thank you for the fantastic review, Meme! We are always here to help with your insurance needs here in Downey . "
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Naoomi Gama

June 29, 2026

5  out of  5
rating by Naoomi Gama
"I’ve been with this insurance company for over 7 years, and my experience has always been excellent. Their customer service is outstanding—everyone is friendly, helpful, and always willing to answer my questions and make the process easy. It’s rare to find a company that consistently provides such great service year after year. I truly appreciate their professionalism and highly recommend them to anyone looking for reliable insurance coverage."
We responded:
"Thank you for the fantastic review, Naoomi! We are always here to help with your insurance needs here in Downey . "
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Denisse Pena Gama

June 26, 2026

5  out of  5
rating by Denisse Pena Gama
"Amazing service overall. All agents are very knowledgeable and genuine. I have been working with Araceli for a while and she is just amazing and very knowledgeable and helpful."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lucy Rodas’s Team. "
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Rudy Salas

June 6, 2026

5  out of  5
rating by Rudy Salas
"I can’t thank Lucy Rodas and the State Farm team enough for their years of incredible service! Whenever I have a question, Michelle is right there with a quick, helpful response. They are a highly knowledgeable team that always handles everything efficiently. I’m looking forward to staying with Lucy for many more years, and I warmly recommend them to anyone exploring their insurance options."
We responded:
"Thank you for the fantastic review, Rudy! We are always here to help with your insurance needs here in Downey . "
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Denise Loya

June 4, 2026

5  out of  5
rating by Denise Loya
"Always so helpful!!! I love talking to this office. People are so great!!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lucy Rodas’s Team! We deeply appreciate your kind words here in Downey . "
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Paola Bruno

May 6, 2026

5  out of  5
rating by Paola Bruno
"Araceli was great to work with"
We responded:
"Paola, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lucy Rodas’s Team—we are always here to help!"
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ashley reed

May 1, 2026

5  out of  5
rating by ashley reed
"Michelle is the best!"
We responded:
"Thank you so much for the 5-stars, ashley! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brenda Pinon

April 28, 2026

5  out of  5
rating by Brenda Pinon
"Michelle is always very helpful and very knowledgeable. Highly recommend"
We responded:
"Brenda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lucy Rodas’s Team!"
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luis vasquez

April 24, 2026

5  out of  5
rating by luis vasquez
"absolutely amazing customer service from Nathalie. so helpful and informative! great prices and got covered on everything that i needed. Would 100% recommend anyone to work with this statefarm!"
We responded:
"Thanks so much for the fantastic rating, luis! We are so glad you had a positive experience with us here on State Farm Agent Lucy Rodas’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sean Glover

April 24, 2026

5  out of  5
rating by Sean Glover
"Staff is very polite, payment options simplify the process! Than You!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lucy Rodas’s Team. "
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Sal V

March 24, 2026

5  out of  5
rating by Sal V
"Very great customer service thank you Natalie 😊"
We responded:
"Sal, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Lucy Rodas’s Team is just a call or email away!"
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Martin Rojas

March 9, 2026

5  out of  5
rating by Martin Rojas
"Michelle was very helpful when I came into the facility to get some quotes. She got me approved and was able to get me some good prices that I really like. Very welcoming and respectful."
We responded:
"Thank you so much for the 5-star rating, Martin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alex

March 5, 2026

5  out of  5
rating by Alex
"I was recommended this location in particular because of their great customer service. Sure enough they have been nothing but helpful with us. We really appreciate Araceli for being accommodating and kind with us always. Thank you!!"
We responded:
"Thank you for your kind review of State Farm Agent Lucy Rodas’s Team. We appreciate it!"